Return Policy for Selloriya.com
Your satisfaction is important to us! If you are not completely satisfied with your purchase, please review our return policy below.
1. Return Eligibility
- Items must be returned within 30 days of the purchase date.
- Products must be unused, in their original packaging, and include all tags and accessories.
- Final sale items and personalized products are not eligible for returns.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at selloriya@gmail.com with your order number and a brief explanation of the reason for your return. We will guide you through the return process.
3. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
4. Refund Processing
Once we receive your returned item, we will inspect it and notify you via email. If your return is approved, your refund will be processed within 5-7 business days and credited to your original payment method.
5. Exchanges
If you wish to exchange your item for a different size or color, please follow the return process above and place a new order for the desired item.
6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order for a replacement or full refund.
7. Contact Us
If you have any questions regarding our return policy, please reach out to our customer service team at selloriya@gmail.com.
Thank you for choosing Selloriya.com!